Frequently Asked Questions
Everything you need to know about your journey to better sleep.
What makes Buffy products more sustainable?
We use earth-friendly materials like eucalyptus fiber and recycled polyester made from plastic bottles, which require significantly less water and land than traditional cotton.
How long does shipping take?
Most orders are processed within 1-2 business days. Standard shipping typically takes 5-7 business days depending on your location within the continental United States.
Do you offer a trial period?
Yes! We offer a 7-night free trial on most items. You can try our products in your own bed before your payment method is even charged.
How do I care for my Buffy comforter?
To prolong the life of your comforter, we recommend using a duvet cover and dry cleaning only. For our Cloud and Breeze models, professional laundering is best.
What is your return policy?
If you are not satisfied with your purchase, you can return it within 100 nights for a full refund. We provide a pre-paid shipping label for all domestic returns.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Google Pay, and interest-free financing through Affirm.